As a long-term distributor of Oilon burners and spare parts in Poland, our customer Przemysław Pawlonka from Burner Experts Sp. z o.o. (LLC) uses Oilon Webshop almost daily. Over the years, online shopping has become an important part of his work.
He describes the shift to digital purchasing as a clear improvement: ordering is now both faster and easier, and freight costs can usually be estimated directly during the process. This has helped streamline planning and reduced uncertainty in purchasing decisions.
One of the most valuable features has been the spare parts search function, which allows users to quickly find the correct components and select the right codes without hesitation. This has significantly reduced ordering errors and improved overall accuracy. At the same time, efficiency has increased as orders are now transferred directly into the internal system without extra manual steps.
Among the most frequently ordered items are the ML6 preheater and the RPL nozzle valve, which are regularly needed in ongoing operations. Having quick access to these parts has made day-to-day work smoother and more predictable.
He also highlights a long-standing and positive cooperation history, spanning almost 30 years, and describes the relationship as consistently good. Pawlonka would also recommend Oilon Webshop to other customers.
Looking ahead, he sees further potential for improvement, especially if the spare parts database could be expanded step by step to include burners manufactured before 2016.
Pawlonka’s experience with online shopping is summed up simply by saying: way to go!